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Xpact Insure

AI-powered document processing automation for insurance companies – efficient and future-proof

Short processing times and efficient processes are key factors in the success of insurance companies. Xpact Insure automates the processing of claims notifications, claims files and other insurance documents – leading to faster decisions, less manual work and higher process quality.

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Challenges in handling insurance claims

Processing claims and managing extensive claims files involves numerous steps relating to verification, allocation and documentation. Manual processes slow down processing, make it difficult to keep track of cases and tie up valuable resources. As the number of cases rises, so do the demands for speed, traceability and structured file management.

Significant manual effort required for screening and verification

Extensive claims files and large volumes of documentation

Manual checks and data reconciliation

Long processing times for claims

Lack of transparency in ongoing processes

Xpact Insure: An efficient solution for automated document processing

Xpact Insure helps insurance companies automate document-based processes. Our AI-based software solution automatically recognises, classifies, analyses and processes insurance-related documents in a structured manner. Relevant information is extracted, validated where necessary, and transferred directly to existing business and policy management systems. This shortens processing times, reduces manual effort and increases employee and customer satisfaction. Xpact Insure is available both on-premises and as a cloud-based solution and is suitable for the efficient processing of a wide variety of documents – from claims notifications and hospital bills to applications and other insurance-specific documents.

How automated document processing works with Xpact Insure

Automatic classification

Insurance-related documents are automatically recognised and assigned to the appropriate document types and processing workflows.

Intelligent data extraction

Relevant information is automatically extracted and organised for further processing.

Validation and data enrichment

On request, the extracted information is cross-checked against existing inventory data, validated and supplemented.

Sample workflow for the automated processing of claims files

1. Incoming Documents


Xpact Insure automatically monitors incoming documents. Claims files are captured via various input channels, such as printing systems, network drives or SFTP connections, and forwarded for further processing.

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2. Separation

Extensive claims files are automatically and logically separated. Individual documents and sections of documents are identified and organised in a structured format for further processing.

3. Classification

The documents are automatically classified, tagged and assigned to the relevant case files. This results in fully searchable digital claims files with a clear structure.

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4. Automated filing and archiving

The classified documents are then automatically stored in a standardised filing structure. Areas such as master data, correspondence, photographs, documentation, as well as expert reports and test reports are archived in a structured manner and are available at any time in an audit-proof format.

Learn more about Xpact Insure and download our product information now:

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Vorteile für Versicherungen

Enormous time and cost savings
through automated document processing

Reduction of manual work in processing applications and forms

Minimization of processing errors thanks to AI-based testing and validation

Transparent and audit-proof archiving for traceable administration

Relieving employees so that they can concentrate on more valuable tasks

Automatisierte Posteingangsverwaltung für noch mehr Effizienz

Evy Xpact in practice

Read our success stories here, which we have already achieved with Evy Xpact:

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Further solutions for your process automation:

Xpact Mail

XPACT MAIL

Classification of incoming emails and their attachments
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XPACT OFFICE

Notices, invoices, pay slips, e-invoices, personnel files
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XPACT GOV

Processing of various files, review of applications, appeals

Get started now and arrange a free
demo!