XPACT INSURE

AI-based document management for insurance companies – efficient and future-proof

Optimize your administrative processes in compliance with data protection regulations using AI-based document automation. Our software solution Xpact Insure was developed specifically for insurance management and efficiently processes large volumes of documents.

We manage documents such as broker mail, claims and damage reports, the processing of ICD codes and OPS codes and hospital bills, and the review of applications for health insurance and life insurance. With our AI-based software solution, you can significantly speed up your document management, reduce costs, and increase employee satisfaction. Our solution is also available as an on-premises or cloud-based solution.

Automated analysis of unstructured documents:
Our software automatically processes documents, reduces repetitive tasks, and speeds up internal forwarding.

Error reduction & quality assurance:
AI-supported validation minimizes processing errors and provides reliable support for decision-making.

Increased efficiency:
Intelligent processes ensure that employees are relieved of some of their workload, administrative tasks are completed more quickly, and resources are used optimally.

Use cases we can process:

Broker mail & incoming mail processing

Every day, large amounts of unstructured broker mail arrive by email, fax, or scan—manual sorting ties up valuable resources.
Our software has the solution:
AI-supported recognition of the transaction type (e.g., termination, contract amendment, inquiry), automated extraction of key data (e.g., contract number, customer name, subject), subsequent transfer to CRM, DMS, or the ticket system — fully automated and in compliance with data protection regulations.

Claims & damage reports

Insurance companies receive vast amounts of unstructured claims and notifications, often with attachments. Manual screening is error-prone and resource-intensive.

Our software solution automatically classifies these documents (e.g., expert opinions, receipts, certificates), extracts relevant data (e.g., IBAN, claim date, amount, diagnoses), and transfers this data in a structured manner to the claims management system.

View Workflow

Application review (health and life insurance)

Applications contain complex attachments such as medical reports, questionnaires, or health examinations. Manual processing is prone to errors and delays policy issuance.

Our software solution offers automated preliminary review of applications, including extraction of medical content and mandatory information, checks for completeness and consistency, and structured transfer to underwriting/workflow systems—for fewer queries, faster policy issuance, and better risk assessment with less effort.

ICD codes & hospital billing

Hospital billing is based on complex ICD and OPS coding systems. Manual entry and verification of this information is time-consuming and, if coded incorrectly, can lead to billing losses or claims for reimbursement by health insurance companies.

We offer automated and data protection-compliant extraction from doctor's letters, surgical reports, and findings, correct code assignment, and plausibility and completeness checks before billing submission and integration into existing HIS and billing systems.

YOUR BENEFITS

Enormous time and cost savings through automated document processing

Reduction of manual work in processing applications and forms

Minimization of processing errors thanks to AI-supported testing and validation

Transparent and audit-proof archiving for traceable administration

Relieving employees so that they can concentrate on more valuable tasks

Automated mailbox management for even greater efficiency

Self-developed AI
Made in Germany

Zero-touch processing trough SOC certification

No data blending, as the AI only trains with your data

Small number of documents
required for training

Pre-trained software for a productive start